TalkTalk advertises its voicemail as free, but charges customers 2p to retrieve messages. An agent insisted the service is free
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BT is sending threatening letters after my father died
My father died five months ago and we notified his landline provider, BT. However, it has been sending increasingly threatening
Read moreCost of living: the pros and cons of ministers’ ideas to ease crisis
The cabinet has been discussing ways of lessening the burden on families and individuals struggling amid the cost of living
Read moreUK retail sales slump as soaring energy prices hit households
Retail sales in the UK have slumped in April as hard-pressed households reined in their spending amid the soaring cost
Read moreLloyds says customers cutting back on streaming and gyms as inflation bites
Lloyds Banking Group has raised concerns about the UK economy’s “uncertain” outlook, warning the cost of living crisis had already
Read moreA mysterious stranger has trashed my credit rating
My credit card provider has reduced my credit limit by 98%. When I asked why, they advised me to check
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